Appeals

A student whose eligibility for financial aid has been suspended may submit an appeal if mitigating circumstances prevented the student from achieving Satisfactory Academic Progress (SAP). If a student feels that they violated VCU SAP standards due to mitigating circumstances, the student may submit a Satisfactory Academic Progress (SAP) Appeal‌ to the VCU Office of Financial Aid.

To confirm your extenuating circumstance(s), you must attach supporting documentation from an objective third party (e.g. physician, counselor, lawyer, social worker, teacher, religious leader, academic advisor, and/or VCU Health Center).

Your third party documentation must:

  • Be submitted on official stationary with appropriate signatures or by email from a valid VCU email account
  • Verify that the extenuating circumstances occurred during the timeframe referenced in your appeal
  • Verify that the extenuating circumstance(s) will no longer influence your academic performance

If document submitted is obituary notice of immediate family member, then your relationship to that family member must also be documented

Undergraduate students

Mitigating circumstances must be documented, and any appeal submitted without documentation will be denied. If you are not completing at least 67% of the course work attempted or have exceeded 180 attempted hours, you must attach a Satisfactory Academic Progress Degree Audit Form, this form should outline all remaining courses required for your program and your expected graduation date.

Graduate students

Mitigating circumstances must be documented, and any appeal submitted without documentation will be denied. If you have exceeded more than 150% of the hours required for your degree program (i.e., a student in a graduate program that requires 38 credit hours will have eligibility for aid suspended after attempting more than 57 credit hours), you must attach a Satisfactory Academic Progress Degree Audit Form, this form should outline all remaining courses required for your program and your expected graduation date. It is also required if you are not completing at least 67% of the course work attempted.

We realize that sharing personal information may be difficult. Be assured that your statement will remain confidential. Only financial aid personnel will review your appeal. Appeals without appropriate supporting documentation will not be reviewed. All Decisions of the SAP Appeals Committee are final.

Appeal decisions are based on the information presented on the appeal form and the SAP criteria. Therefore, it is important that the appeal contain as much supporting information and documentation as possible. Lack of supporting documentation is grounds for denial of the appeal. Appeal decisions will fall into one of the following categories:

  1. Denied – student is not eligible to receive financial aid
  2. Approved – student’s eligibility for aid is reinstated
  3. Academic conditions may be imposed in order for aid to be reinstated

Deadlines

To ensure timely processing, the SAP Appeal documentation should be submitted to the VCU Office of Financial Aid within 30 days after receiving the suspension letter. SAP appeals and supporting documentation should be received by the Office of Financial Aid by October 1 for the Fall semester and March 1 for the Spring semester (be sure to include your name and VCU Student ID on any documentation submitted). If reinstatement of aid is sought for Summer session, the appeal must be submitted prior to the first day of classes for that term. Any appeals received after these dates will be considered for the following semester/term. It is the responsibility of the student to initiate an appeal before the specified deadline.

Completed SAP appeal documentation should be directed to:
VCU Office of Financial Aid
Attn: SAP Appeal Review
PO Box 843026
Richmond, VA 23284-3026
Fax: (804) 827-0060